Status
One service degraded.
Live health for every component, a 90-day uptime history, and an incident log we publish whether or not anyone noticed.
Matching engine
Order entry, cancellation and fills
REST API
api.novex.io/v3
WebSocket streams
stream.novex.io/v3
Web application
novex.io
Mobile apps
iOS and Android clients
Fiat deposits
Card, SEPA, FPS, ACH, PIX, NIP
On-chain withdrawals
32 supported networks
Trust Base Wallet
MPC signing and recovery
Staking rewards
Delegation and daily distribution
Incidents
The full log, nothing omitted
Every incident that degraded customer experience, with the update trail exactly as it was posted.
Elevated latency on SEPA Instant deposits
14:20 UTC
Our banking partner has confirmed the upstream fix is deployed. We are monitoring settlement times.
12:05 UTC
Deposits are completing but taking 8–20 minutes rather than the usual 2. No funds are at risk.
11:48 UTC
Investigating reports of delayed SEPA Instant credits.
Scheduled maintenance — staking distribution
02:00 UTC
Validator set rotation for three networks. Reward accrual continues; distribution is delayed by up to four hours.
WebSocket reconnect storm after regional failover
09:41 UTC
Resolved. Full postmortem published on the blog within five business days, as per policy.
09:12 UTC
Connection capacity restored. Clients that backed off exponentially reconnected cleanly.
08:54 UTC
A failover in eu-central caused all subscribers to reconnect simultaneously, exhausting the connection pool. REST and matching were unaffected.
Status page updates within 15 minutes of detection and at least every 30 minutes thereafter.